Project Account Manager Job Details
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(Ref: PAMvm02_1308747155)
Date posted:
22/06/2011
Ref# / Fast find: PAMvm02_1308747155
Sector / Job Role: Project Manager
Country: United Kingdom
Region: England
County: Lancashire
Town: Liverpool
Salary and Benefits: £40000 per annum
Job Description: Title: Project Account Manager
Purpose: To provide a Single point of contact and first line support in direct engagement
with our customer's both Internal and external across the Novartis north
portfolio. To develop and implement a business plan that demonstrates
consistency and delivers sustainable profitable growth.
Location: Speke
Dimensions: To organise and attend as necessary all appropriate meetings with our respective clients as a vehicle to promote and demonstrate our core capabilities and the added value our services provide. Engage with the North regional projects and communications operational teams, on a regular basis as means of communicating client's requirements and expectations. To hold authority to ensure if required the appropriate operational/technical support is available to assist in your duties.
Subordinates: N/A
Principle Accountabilities:
* To organise and arrange attendance of customer team meetings on a weekly/monthly basis.
* To ensure regular contact is kept will all Facilities Directors/Regional Facilities managers and the like.
* To support projects commercial team in assisting with surveying & estimating matters project(s) specific.
* To engage with all parties as necessary to prepare/develop project specific scopes of works.
* To provide a single point of contact function on behalf of Specialist Services and disseminate any communicated requirements to the applicable operational team.
* To ensure you provide all necessary documented reporting at clients meetings, covering: H&S, Quote, Win/Lose, customer survey, actual progress ratios and statistics. Where applicable and only if required individual project status reports.
* To develop in conjunction with Specialist Services General managers a business plan covering a minimum 3 year period utilising Key Account management principles. That will outline a strategic objective to show year on year growth in terms of volume / profitability and the benefits/ value that specialist services will add to the overall account.
* To research and develop credible business plan identifying viability in introducing a dedicated Professional Project management group operating autonomously direct to clients.
* To ensure that regular/good communication is kept with all specialist services national operational teams.
* To ensure that individual project requirements are disseminated to the correct business unit and that owners are assigned.
* To provide initial technical support as and when required.
* To ensure regular contact is kept with the Customer Quotation team to ensure all actions are being addressed at all times.
* To ensure that all procedures and processes are maintained to the highest level.
* To provide similar support if & when required to other key accounts on a national basis.
Qualifications and Experience:
* Hold Technical qualifications in a building services discipline.
* Extensive experience in a managerial role.
* To be able to demonstrate that experience is held working in a commercial property environment.
* To hold key skills in dealing with customers on a daily basis
* To be able to communicate at all levels, with excellent written and oral skills.
* To be self motivated and to be able to motivate others, to be reliable and to be able to act with responsibility.
* To be able to plan and organise effectively
* To be able to develop and maintain effective relationships both with clients, other business units and colleagues.
* IT skills required with specific reference to the Microsoft sweep of business packages.
* To hold an understanding of Profit & loss accounts attributable to the respective business.
* To be able to provide specific reports on a regular basis and to be of a detailed and professional nature.
* Hold sufficient Health & Safety experience.
* Valid full driving licence
Other factors:
Car allocated - Grade 4
Approx annual mileage to be 25,000- 35,000
Laptop provided
Blackberry Mobile phone provided.
Salary annually reviewed.
Contact Name: Ant Hampshaw
Contact Email: applications@theonsitegroup.co.uk
Contact Phone: 0845 070 3883
Ref# / Fast find: PAMvm02_1308747155
Sector / Job Role: Project Manager
Country: United Kingdom
Region: England
County: Lancashire
Town: Liverpool
Salary and Benefits: £40000 per annum
Job Description: Title: Project Account Manager
Purpose: To provide a Single point of contact and first line support in direct engagement
with our customer's both Internal and external across the Novartis north
portfolio. To develop and implement a business plan that demonstrates
consistency and delivers sustainable profitable growth.
Location: Speke
Dimensions: To organise and attend as necessary all appropriate meetings with our respective clients as a vehicle to promote and demonstrate our core capabilities and the added value our services provide. Engage with the North regional projects and communications operational teams, on a regular basis as means of communicating client's requirements and expectations. To hold authority to ensure if required the appropriate operational/technical support is available to assist in your duties.
Subordinates: N/A
Principle Accountabilities:
* To organise and arrange attendance of customer team meetings on a weekly/monthly basis.
* To ensure regular contact is kept will all Facilities Directors/Regional Facilities managers and the like.
* To support projects commercial team in assisting with surveying & estimating matters project(s) specific.
* To engage with all parties as necessary to prepare/develop project specific scopes of works.
* To provide a single point of contact function on behalf of Specialist Services and disseminate any communicated requirements to the applicable operational team.
* To ensure you provide all necessary documented reporting at clients meetings, covering: H&S, Quote, Win/Lose, customer survey, actual progress ratios and statistics. Where applicable and only if required individual project status reports.
* To develop in conjunction with Specialist Services General managers a business plan covering a minimum 3 year period utilising Key Account management principles. That will outline a strategic objective to show year on year growth in terms of volume / profitability and the benefits/ value that specialist services will add to the overall account.
* To research and develop credible business plan identifying viability in introducing a dedicated Professional Project management group operating autonomously direct to clients.
* To ensure that regular/good communication is kept with all specialist services national operational teams.
* To ensure that individual project requirements are disseminated to the correct business unit and that owners are assigned.
* To provide initial technical support as and when required.
* To ensure regular contact is kept with the Customer Quotation team to ensure all actions are being addressed at all times.
* To ensure that all procedures and processes are maintained to the highest level.
* To provide similar support if & when required to other key accounts on a national basis.
Qualifications and Experience:
* Hold Technical qualifications in a building services discipline.
* Extensive experience in a managerial role.
* To be able to demonstrate that experience is held working in a commercial property environment.
* To hold key skills in dealing with customers on a daily basis
* To be able to communicate at all levels, with excellent written and oral skills.
* To be self motivated and to be able to motivate others, to be reliable and to be able to act with responsibility.
* To be able to plan and organise effectively
* To be able to develop and maintain effective relationships both with clients, other business units and colleagues.
* IT skills required with specific reference to the Microsoft sweep of business packages.
* To hold an understanding of Profit & loss accounts attributable to the respective business.
* To be able to provide specific reports on a regular basis and to be of a detailed and professional nature.
* Hold sufficient Health & Safety experience.
* Valid full driving licence
Other factors:
Car allocated - Grade 4
Approx annual mileage to be 25,000- 35,000
Laptop provided
Blackberry Mobile phone provided.
Salary annually reviewed.
Contact Name: Ant Hampshaw
Contact Email: applications@theonsitegroup.co.uk
Contact Phone: 0845 070 3883
To provide the right people, first time, to ensure customer satisfaction, every time.
Suitable candidates are our lifeblood and as such we ensure that we treat all candidates respectfully and with courtesy.
