Facilities Assistant Job Details
back to search resultsVacancy has expired
(Ref: 04FA_1288361280)
Date posted:
29/10/2010
Ref# / Fast find: 04FA_1288361280
Sector / Job Role: Other
Country: United Kingdom
Region: England
County: Berkshire
Town: Reading
Salary and Benefits: £25000 per annum + Package
Job Description: Purpose:
To manage the operational facilities management service provision to the property/properties of the client's contract, to ensure the cost effective and timely delivery of contractual obligations and service provisions, ensuring quality standards and H & S requirements are met and all the client's policies are complied with.
Principal Accountabilities:
* Manage the on site FM team, service provision and sub-contracted service providers to the property/properties under your management. Plan, Organise & Monitor Services delivery
* Set FM budgets and manage the recovery process of all costs and profit for those properties under your management. Understand and forecast any variances to budget
* Develop excellent internal and external business relationships to advance working relations and business opportunities. Develop relations with appropriate authorities, sub-contracted service providers and statutory bodies.
* Make sure that all on-site activities within common areas and on common systems are correctly managed and controlled to ensure zero unplanned downtime to either Client or Tenants business operations.
* Act as CDM Co-ordinator and Principle Contractor's agent for any works provided by the client's in the sites under your management.
* Liaise regularly with building owners and Tenants as principal FM for the property/properties under your management.
* Respond to changes in client and occupier requirements as agreed via the appropriate authorisation process.
* Establish 'value for money' strategies for delivering the management services.
* Support Management responsibility for all FM staff and the delivery of services including Welfare and Health & Safety matters in the property/properties under your management. Keep Properties & People Legal & Safe.
* Liaise closely with tenants to establish a consistent and co-ordinated approach to Health and Safety matters throughout the building(s), or site.
* Ensure adequate Core, Job Specific and Development training is provided and maintained for all staff, at a skill level appropriate to their role.
* Fully meet and exceed the client's objectives including cost, operational culture change, sharing best practice initiatives, improved systems/procedure and world class service provision.
* Support direct line management of service delivery teams through; Leadership, Management, Motivation, Performance Appraisement, Counselling, Coaching and Development. React promptly to team issues.
* Provide Clear, Accurate Information and Timely Reporting, Gather data, liaise with suppliers, understand in detail your sites and service provision
* To provide an administrative and basic secretarial support service to the Facilities Management (FM) team
* To answer telephone queries from clients, tenants, contractors, suppliers and the public. Receive and despatch post
* Order stationery, stock control, refreshment orders, preparation of ad hoc reports, scanning of critical back-up documentation, checking and dispatching of bulk invoices. General office duties
* Update and maintain Service Charge Master Spreadsheet.
* Attend to all related queries from internal as well as external clients within the laid-down timelines either by phone or in writing and ensure high level of customer satisfaction.
* Responsible for the 'day-to-day' management of all health and safety matters in the building(s) and persons using, or affected by the use of the building(s) or site.
* Produce an FM budget for the properties and monitor forecast against budget
* Ensure full recovery of costs and produce a profit on all FM services in the property
* Prepare and manage budgets for client instructions as and when required
* Deliver the client's approach on all client contracts to agreed service levels
* Manage and develop relationships internally and externally
* Develop and deliver quality, profitable FM services on all client contracts
* Manage sub-contractors and monitor performance against contracted SLAs and KPIs
* Co-ordinate the production of performance reports and carry out analysis of the results and take appropriate action to ensure continuous improvement is achieved.
Qualifications and Experience:
* Proven Facilities Management at a supporting function
* Multi-site management for a commercial property management company.
* Support Management, leading and developing multi-discipline teams.
* Qualification leading to Professional Body Corporate Member status e.g. BIFM, CIBSE, IET
* Full driving licence
* Have completed NEBOSH training
* Have completed IOSH training
Contact Name: Ria Antoniou
Contact Email: ria.antoniou@onsitelondon.com
Contact Phone: 0208 371 3626
Ref# / Fast find: 04FA_1288361280
Sector / Job Role: Other
Country: United Kingdom
Region: England
County: Berkshire
Town: Reading
Salary and Benefits: £25000 per annum + Package
Job Description: Purpose:
To manage the operational facilities management service provision to the property/properties of the client's contract, to ensure the cost effective and timely delivery of contractual obligations and service provisions, ensuring quality standards and H & S requirements are met and all the client's policies are complied with.
Principal Accountabilities:
* Manage the on site FM team, service provision and sub-contracted service providers to the property/properties under your management. Plan, Organise & Monitor Services delivery
* Set FM budgets and manage the recovery process of all costs and profit for those properties under your management. Understand and forecast any variances to budget
* Develop excellent internal and external business relationships to advance working relations and business opportunities. Develop relations with appropriate authorities, sub-contracted service providers and statutory bodies.
* Make sure that all on-site activities within common areas and on common systems are correctly managed and controlled to ensure zero unplanned downtime to either Client or Tenants business operations.
* Act as CDM Co-ordinator and Principle Contractor's agent for any works provided by the client's in the sites under your management.
* Liaise regularly with building owners and Tenants as principal FM for the property/properties under your management.
* Respond to changes in client and occupier requirements as agreed via the appropriate authorisation process.
* Establish 'value for money' strategies for delivering the management services.
* Support Management responsibility for all FM staff and the delivery of services including Welfare and Health & Safety matters in the property/properties under your management. Keep Properties & People Legal & Safe.
* Liaise closely with tenants to establish a consistent and co-ordinated approach to Health and Safety matters throughout the building(s), or site.
* Ensure adequate Core, Job Specific and Development training is provided and maintained for all staff, at a skill level appropriate to their role.
* Fully meet and exceed the client's objectives including cost, operational culture change, sharing best practice initiatives, improved systems/procedure and world class service provision.
* Support direct line management of service delivery teams through; Leadership, Management, Motivation, Performance Appraisement, Counselling, Coaching and Development. React promptly to team issues.
* Provide Clear, Accurate Information and Timely Reporting, Gather data, liaise with suppliers, understand in detail your sites and service provision
* To provide an administrative and basic secretarial support service to the Facilities Management (FM) team
* To answer telephone queries from clients, tenants, contractors, suppliers and the public. Receive and despatch post
* Order stationery, stock control, refreshment orders, preparation of ad hoc reports, scanning of critical back-up documentation, checking and dispatching of bulk invoices. General office duties
* Update and maintain Service Charge Master Spreadsheet.
* Attend to all related queries from internal as well as external clients within the laid-down timelines either by phone or in writing and ensure high level of customer satisfaction.
* Responsible for the 'day-to-day' management of all health and safety matters in the building(s) and persons using, or affected by the use of the building(s) or site.
* Produce an FM budget for the properties and monitor forecast against budget
* Ensure full recovery of costs and produce a profit on all FM services in the property
* Prepare and manage budgets for client instructions as and when required
* Deliver the client's approach on all client contracts to agreed service levels
* Manage and develop relationships internally and externally
* Develop and deliver quality, profitable FM services on all client contracts
* Manage sub-contractors and monitor performance against contracted SLAs and KPIs
* Co-ordinate the production of performance reports and carry out analysis of the results and take appropriate action to ensure continuous improvement is achieved.
Qualifications and Experience:
* Proven Facilities Management at a supporting function
* Multi-site management for a commercial property management company.
* Support Management, leading and developing multi-discipline teams.
* Qualification leading to Professional Body Corporate Member status e.g. BIFM, CIBSE, IET
* Full driving licence
* Have completed NEBOSH training
* Have completed IOSH training
Contact Name: Ria Antoniou
Contact Email: ria.antoniou@onsitelondon.com
Contact Phone: 0208 371 3626
To provide the right people, first time, to ensure customer satisfaction, every time.
Suitable candidates are our lifeblood and as such we ensure that we treat all candidates respectfully and with courtesy.
